Protective Services/Uniformed Security

At T.C.I., our uniform services command our greatest efforts and serve as the example of professional security officers that others in the industry endeavor to emulate. Our uniform services are built on a foundation of Professionalism, communication, training and supervision.

PROFESSIONALISM

Professionalism is the first block of the foundation of our Uniformed Security Services. At T.C.I.

COMMUNICATIONS

Communications is the second block of the foundation of our uniformed services. At T.C.I. we are vitally interested in what our clients expect from our uniformed security officers.

Once we have determined our client's needs and expectations we custom design programs to insure that all of our client's security needs are being taken care of.

Taking that data into consideration we created a generous rewards system reinforcing the desired behavior. This program effectively shapes the behavior of our uniformed personnel into the best performing officers available in the industry.

Each of our sites are assigned a corporate officer to oversee the operation and be available to our clients twenty-four hours a day. We believe that communication between our clients and the corporate office and our site directors is of vital importance.

SUPERVISION

Another link of equal importance is communication between our supervisors and our uniformed service officers which leads us to the third block in the foundation of superior uniformed services.

These security professionals operate their sites through a chain of command which includes captains, lieutenants, sergeants and corporals.

We also have a roving corporate night supervisor whose duties are to augment the supervisory endeavors of the site directors. These corporate officers stop at each site, every night and conduct inspections.

It has been our experience that our night supervisors ensure that level of operation our site directors and clients expect twenty-four hours a day.

All of our senior management gain a knowledge of what is developing at all of our sites and our site personnel realize that we are a company dedicated to reaping the benefits of vigorous supervision.

TRAINING

The final block in the foundation of our uniformed services personnel is training. All sites have site specific training programs aimed at those matters germane to their specific site.

In addition, each employee receives corporate generated training and safety bulletins addressing current safety and security procedures and trends.

At T.C.I. we also have a corporate training officer who is responsible to visit each site and assess training needs. Once the assessment is accomplished he custom designs a training program to insure all of our training needs are met.

As needs mandate T.C.I. conducts training seminars for all of its managers. These seminars take place a local hotels, away from the work place where organization, management and administrative trends can be discussed and training needs addressed

Our uniformed officers, standing on the above described foundation serve as the industry standard.

Whether the officer is doing access control, radio motor patrol, marine patrol or cart patrol our clients realize that the officer working on their property is the result of a well-designed and directed program of personnel management and is the best officer available to supply their security needs.